As the coronavirus situation evolves, the safety and wellbeing of our visitors and staff members is our number one priority. For the most recent information read more
We’re doing all we can to keep you safe at our venue. Please remember we do not permit backpacks of any size or large bags and you will be screened upon arrival. Read more about our safety policy.

Coronavirus (COVID-19)

  • Coronavirus (COVID-19) - Picture 1

7 January

We can’t wait to welcome you back to the AO Arena. Our number one priority is making sure your visit is as safe and enjoyable as possible.

Following the government announcement on 8 December, from Friday 10 December 2021 and in accordance with the regulations, masks will be mandatory at all indoor events for those aged 11 and over.

We all still have a shared responsibility to help prevent the spread of Covid-19 and in accordance with the latest regulations, all visitors aged 18* and over are required to present proof of vaccination, or proof of a negative lateral flow or PCR test.

* If under 18 please bring any valid photo ID such as, but not limited to, Student ID, Travel Card, Driving Licence (including provisional) or any PASS accredited card. 

Please be assured that when you visit us we’ll be operating under the most up to date Government guidance and legislation in place supported by ASM Global's environmental hygiene protocol – VenueShield.

Our safety measures and terms of entry are under constant review and we'll keep you up to date with any changes on how we operate on this page so please read all the information below and check back regularly before attending your event and check the event page.

All ticket purchasers will be emailed the latest information in the lead up to the event. Further updates will be posted in due course and ticket holders and guests of any events that are postponed or cancelled will be contacted directly.

Confirmed changes to the events calendar are as follows:

Pussycat Dolls (26 May) - cancelled

Pet Shop Boys (29 May) - new date 23 May 2021 rescheduled to 20 May 2022

Barry Manilow (31 May) - new date 4 June 2021 rescheduled to 16 June 2020 new date 16 June 2022

Dua Lipa (1 June) - new date 16 September 2021 - new date 15 April 2022

Alicia Keys (7 June) - new date 6 June 2021 - new date 11 June 2022

Whitesnake and Foreigner (8 June) - new date 18 May 2022

Queen + Adam Lambert (11, 12 June) - new dates 10 and 11 June 2021 - rescheduled to 30 and 31 May 2022

Diana Ross (3, 19 July) -  new dates 18 June and 14 July 2021 - new date: 14 June 2022 (previously 18 June 2021, the 14 July 2021 date has been cancelled).

Aerosmith (18 July) - new date 29 June 2021 new date 28 June 2022

Celine Dion (4, 5 September) - new dates 15 and 16th April 2021 rescheduled to 5 and 6 June 2022

Stormzy (17 September) - new date 18 April 2021 reschedulled to 19 March 2022

Premier League Darts 2020 (24 September) - cancelled, tickets reallocated to the 2022 event, 14 April

Deep Purple (2 October) - new date 2 October 2021 rescheduled to 26 October 2022

Alanis Morissette (4 October) - new date 22 October 2021 - new date: 21 November 2021 new date 25 June 2022

Simply Red (17 October) - new date 16 October 2021 new date 6th February 2021 new date 6 February 2022

The Weeknd (19 October) - new date 24 October 2021 rescheduled to 10 October 2022  cancelled

The Big Thank You Tour 2020 (29 October) - postponed, new date tbc

Four Tops & The Temptations (1 November) - new date 5 October 2021 rescheduled to 30 September 2022

Ozzy Osbourne (2 November) - new date 9 March 2022

Elton John (17 November) - new date 1 December 2021 rescheduled to 31 May 2023

Hits Radio Live (22 November) - new date 21 May 2021 - new date 11 November 2022

Elton John (28 November) - new date 30 October 2021 rescheduled to 3 June 2023

Elton John (12 December) - new date 19 November 2021 rescheduled to 2 June 2023

Hans Zimmer (7 March 2021) - new date 24 March 2022

Jeff Wayne’s Musical Version of The War of The Worlds (9 April 2021) - new date 1 April 2022

Craig David (10 April 2021) - new date 23 April 2022

Andre Rieu (23 April 2021) - new date 20 April 2022

Little Mix (28 & 29 May 2021) - new dates 6 and 7 May 2022

Jason Manford (23 October 2021) - new date 15 October 2022

Bon Iver (27 October 2021) - new date 24 October 2022

Magic Mike (June 2022) - new date - 2 May 2023



Please note that if an event is not listed above it is because we currently do not have any updates to provide, please keep checking back or follow our social media channels.


How will I know if an event has been cancelled?

If an event is cancelled you will normally receive an email from your point of purchase. Where possible, we may also put a notice on our website and communicate to our customers via our social media channels.


I can't make the rescheduled date of my show, what can I do?

Can't go anymore? Our official ticketing partner, Ticketmaster have made it easy to sell tickets you can no longer use on via their ticket exchange, meaning another fan can go instead. Less missing out, more going out, click here to find out more.


We have been 'See It Safely' approved

We have been granted the use of Society Of London Theatre & UK Theatre's 'See It Safely' mark. The mark certifies that we are complying with the latest Government and industry COVID-19 guidelines, to ensure the safety of our staff and audiences. You can find out more here about the measures we have been putting in place ready for your visit, and what you will need to know beforehand.