Kylie

Kylie

189
Days
21
Hours
08
Minutes
Monday 19 May, 2025 7:30PM Buy Tickets
Tuesday 20 May, 2025 7:30PM Buy Tickets

Event Details

How to Book Accessible Tickets with Ticketmaster?

  • Please visit ao-arena.com and select the event you are purchasing for.
  • Make sure to select the "All Ticket Types" option to prompt the drop-down menu to appear.
  • From there, you can select your specific access needs, such as Wheelchair Access (including zero-step access) or Ambulant Access.
  • If you're using mobile device please tap "Select seats on map" to view the seating plan and locate accessible tickets.
  • Additionally, please remember to select the seat next to the accessible ticket to add a companion ticket before proceeding to click "Get Tickets" (All tickets must be purchased in one transaction as free companion tickets cannot be added after the booking has been made.)

Please note you will need to register with Ticketmaster's accessibility scheme in order to receive a free companion ticket - https://help.ticketmaster.co.uk/hc/en-us/requests/new?ticket_form_id=360000361214

What Tickets Should I Book?

We have dedicated access platform seating areas in Blocks, 105, 108, 109 has seen on the venue map. “AP” means accessible platform (e.g. AP105) and is level access and wheelchair accessible. “CP” means camera platform (e.g. CP113) and is also level access and wheelchair accessible. The only difference being is the camera platform is designed for fewer guests than the accessible platform.

 

There are also wheelchair accessible and ambulant tickets available on the floor - please ensure you have followed the above instructions in "How to Book Tickets with Ticketmaster" to highlight the floor seats available with a companion.

 

Please note that accessibility seating in “row X” of the tiered seating requires the use of ten steps with a handrail to access. 

 

For all other access requirements including sight and hearing-impaired requirements, bringing something else into the venue e.g., Assistance Dogs, Oxygen Cylinders, Ventilators etc., please contact the venue’s accessibility team on contactus@ao-arena.com - Please do not email multiple times.

Do I need to register with Ticketmaster if I am already registered with the AO Arena Access Scheme?

Yes – Ticketmaster have a separate Access Scheme which is separate to the venues. After making a booking - you will then be emailed with the instructions on how to register to the Ticketmaster Access Scheme. Please see the information below taken from Ticketmaster's website also:

 

"Once you have made a booking we will contact you within 72 hours of purchase, requesting proof of disability – you can also submit your accessible information on our accessibility registration form. Once we have received proof of disability, any existing or future accessible bookings that are part of our verification process made within the next 2 years will be validated."

Can I purchase Accessible tickets during the pre-sale?

Yes – if you have been given access to the pre-sale, you will be able to purchase accessible tickets still. Please ensure you follow the instructions sent to you.

BN 7.jpg
BN 7.jpg
Upgrade Your Experience

twitter

Follow

Upcoming Events

Monday | Nov 11, 2024

The Corrs

plus Natalie Imbruglia

Event Starts 7:30 PM
Tuesday | Nov 12, 2024

London Grammar

Plus Support

Event Starts 6:00 PM
Thursday | Nov 14, 2024

This is Manchester Awards

Event Starts 7:15 PM
Friday | Nov 22, 2024

Black Stone Cherry

Screamin' at the Sky Tour

Event Starts 7:30 PM
Friday | Nov 29, 2024

Peter Kay Live

Better late than never!

Event Starts 8:00 PM
Nov 29 - Dec 21, 2024

Peter Kay Live - 2024

Better late than never!

Wednesday | Dec 4, 2024

Falling in Reverse

Event Starts 6:30 PM
6 DEC 2024

The Human League

Plus Special Guests

Event Starts 7:30 PM
Saturday | Dec 7, 2024

Pete Tong Ibiza Classics 2024

Event Starts 7:30 PM
Sunday | Dec 8, 2024

Jacob Collier

plus Special Guests

Event Starts 7:30 PM
09 DEC 2024

Peter Doherty

Live and In Conversation with Chris Hawkins

Event Starts 5:30 PM
Dec 11 - 15, 2024

Disney On Ice Presents Road Trip Adventures

Produced by Feld Entertainment

Jan 10 - July 25, 2025

Peter Kay Live - 2025

Better late than never!

30 JAN 2025

Ateez

Event Starts 6:00 PM
Tuesday | Feb 4, 2025

Toto

plus special guest Christopher Cross

Event Starts 7:30 PM
Saturday | Feb 15, 2025

James Blunt

Back to Bedlam 20th Anniversary Tour