The Arena is located in the heart of city centre Manchester, easily accessible via public transport and well serviced by all modes of transport. Our full address is AO Arena, Victoria Station, Hunts Bank, M3 1AR.
For the latest event travel information, please visit the Transport for Greater Manchester Major Works and Events site.
The Arena is in the heart of the city centre (M3 1AR), next to the Inner Ring Road (Trinity Way). There is a drop off point on Hunts Bank, near to the front of Victoria Station. There is plenty of parking around the venue (see below) and entrances into the Arena from three sides. Please make a note of the name of the entrance you use to come in.
There are 33 accessible parking spaces available at the adjacent car park, please note that this is not operated by the AO Arena. We advise anyone with mobility issues to arrive as early as possible and use either the onsite car park or others in the city centre. You can pre-book your parking in advance to guarantee your space on the lower floors of the car park and ensure a speedy entry and exit from the car park.
On show nights, the car park is staffed by an events team who work to ensure that parking at the venue is as simple and easy as possible. They conduct regular patrols of the car park and the car park also has the Park Mark award for safety.
After the concert, Trinity Way will be closed southbound between Great Ducie Street and Cheetham Hill Road for up to one hour on larger shows, this is to allow concert-goers to safely exit the venue. However, if you’re parking at the arena car park, you will still be allowed to exit during this closure but you will have to turn right and follow local diversions.
Taxis can be pre-booked to the Arena. The taxi rank is located outside Victoria Station and outside The Printworks which is a short walk from the venue.
Train services are becoming far more accessible, and many disabled people can use the rail network without help. If you do need help, it's best to book your journey 24 hours in advance, especially if you:
- find it hard to get on and off trains
- use a wheelchair - on most trains you'll need a boarding ramp and to reserve a wheelchair space
- use a mobility scooter - some train companies have restrictions
- have a visual impairment and need guidance at the station or help getting on and off the train
- have difficulty walking long distances – some stations have wheelchairs or electric buggies
By booking your journey in advance, National Rail and the train company can make it as easy as possible for you to travel. They can make arrangements if the station is not step-free or usually not staffed at the time.
Many national and local trains stop at Manchester Victoria station, right underneath the Arena. Manchester Victoria provides step free access to all platforms, accessible ticket machines and counters, ramps for train access plus assistance to and from platforms, and an accessible toilet.
Manchester Piccadilly is the main train station for the city and is just a short bus or tram journey away from the Arena. Manchester Piccadilly provides step free access to all platforms, accessible ticket machines and counters, ramps for train access plus assistance to and from platforms, accessible taxis and an accessible toilet.
Visit National Rail to check each train company's accessibility policy for disabled passengers.
Metrolink is a modern system with a range of accessibility features. All Metrolink trams and tram stops are accessible for wheelchair users.
Every tram stop has:
- a ramp, lift, or escalator
- step-free access for wheelchair users and people with pushchairs
- CCTV and emergency call-points
- platforms with tactile edges for visually impaired passengers.
Every tram has:
- an area for people who use wheelchairs
- space for pushchairs
- seats marked for people who have trouble standing
- emergency call points.
Information can be found on tram accessibility on the Transport for Greater Manchester website.
Manchester has a large international airport which provides easy access to the Arena. The airport is approximately ten miles from the venue and can be reached by train and tram services in less than an hour.
There is a Shopmobility service available in Manchester. The service is available from Manchester Arndale, L18 New Arkwright Way, Manchester M4 3AJ. To book please call 0161 791 1494. Usual opening times are Monday to Saturday 9.30am to 6pm. Further information is available from the Shopmobility website.